Terms and Conditions

Payment

The subscriber will automatically be charged in advance based on the subscription plan, which can be monthly, quarterly, annually, etc.

All subscriptions renew automatically and the payment will be due and charged at the beginning of each billing cycle unless canceled.

For “End of the Month” cases, if the selected date is not present in a month (say, the 31st) for billing, then the preceding date is selected. The renewal shifts back to the original date in the subsequent month, if available. Example: The customer has signed up for a subscription that renews on the 31st of every month. The renewal of the subscription will fall on Jan 31, February 28, March 31 and so on, i.e., the subscription will renew on the last day of the month.

 

Trial Period

The trial period can be any length and offers may vary based on the current promotion. If the subscription is not canceled during the trial period, according to cancellation terms, the subscription will be automatically renewed to the plan that was agreed on at the time of purchase.

 

One-time purchases

One-time purchases such as gift subscription cannot be canceled or refunded.

 

Cancellation

Subscriptions can be canceled at any time. Cancellation requests have to be received prior to the beginning of the next billing cycle. If the cancellation request is not received prior to the beginning of the next billing cycle, the subscriber will be charged for the next billing cycle and the cancellation will be effective at the end of that billing cycle. All payments are non-refundable.

Cancellations during the trial-period will cause an immediate end of the subscription and the delivery.

All cancellation requests must be submitted through tastelife.tv user portal or the customer service at [email protected]. A cancellation confirmation email will then be sent to the subscriber.

 

Refunds

No refunds will be issued on any of our products. In the event of a cancellation, no future payments will be charged, but we will not refund a prorated amount of the subscription for the days between the cancellation and the end of the current billing cycle. In the rare event that we do offer a refund, it is completely at our discretion and will be assessed on a case by case basis.

We reserve the right to make changes to our digital products at any time.

 

Unpaid Charges

On the condition that the subscriber’s payment method is no longer valid, the subscription will not be immediately canceled. The subscriber is still responsible for all unpaid charges and any collection costs such as collection agency fees, attorney fees, and other fees.